Best Western becomes part of WorldHotels

Unlock a world of new destinations and enjoy even more seamless, exclusive, and inspiring travel experiences.
And the excitement doesn't stop there: a brand-new Rewards program is coming in January 2027!

Our Customer Care team

WorldHotels Italy & South-East Europe



TOLL-FREE NUMBER

If you need to make or modify a reservation at any WorldHotels or Best Western hotel worldwide, or to request information or a Best Western Rewards® prize, please contact our toll-free number by calling +39 800 177 850 if you are in Italy or the corresponding Worldwide Reservations Office number for the country you are in (or the nearest one).



TELL US WHAT YOU THINK

Your opinion is important to us.
Our staff is at your disposal for any information, queries or support.
Please write to [email protected] or call us at +39 02.3045 3974, from Monday to Friday from 9 am to 6 pm.



Frequently Asked Questions (FAQ)

  • Would you like to ask for a Best Western Rewards® Award?

    To request an award you can visit this page.

  • I'm Missing Points or Airline/Partner Rewards

    If you forgot to show your card at check-out or your points/airline-partner rewards haven’t been posted to your account, please submit a missing points/miles form.

    Points/miles will not be credited if your stay has been booked through a travel agency, websites, or tour operator.

  • How Do I Check My Best Western Rewards® Account Balance?

    Please login and review your account to check your account balance.

  • Do you need to change or cancel a reservation?

    To change or cancel a reservation within the cancellation time frame, please visit the Check Reservations page, call 800 177 850 toll-free, or see our international reservation center numbers depending on your country.

  • Do you need to forward us a complaint for an Italian property?

    Write an e-mail to: [email protected]