Those who choose our hotels deserve maximum safety.


To guarantee this safety, each hotel is implementing “Special Protection”, a strict program of precise safeguards dedicated to our guests and our staff.

“Special Protection” covers different areas, from cleaning protocols to technology and from the configuration of the environments to insurance, to certify that comfort and quality services are always being offered in total safety:




1. Strict cleaning and sanitisation measures for each hotel area

The cleaning and sanitisation protocols have been intensified in each area to ensure guest protection.
We have followed the recommendations of WHO and, in some cases, elaborated them and turned them into strict practices.


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2. Protective equipment and useful suggestions for guests

Cooperation is essential to ensure a safe stay. Each guest will be expected to follow simple practices. Hotel signage and safety devices will be available where appropriate.


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3. Safety procedures for the staff

The hotel staff is the core of our service; their safety and protection are necessary.
We have established precise instructions concerning their access to the workplace, the use of protective equipment, and the observance of specific procedures to perform the different tasks.


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4. Technologies to support the interaction with the staff while respecting social distancing

Technology allows us to facilitate the interaction with the Front Desk in many ways, allowing a pleasant relationship despite social distancing.
Through our Digital Customer Journey, check-in, check-out, and chat conversations with the Front Desk and the Concierge are easily attainable.


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5. Guest insurance cover for healthcare

Our guests benefit from the "Stay Safe" insurance coverage for medical assistance during their stay in the hotel, for return trip home or for a prolonged stay due to ascertained contagion. Insurance coverage is provided by Axa Partners.


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It is customary for our hotels to follow protocols and quality assurance. Traits that have always been connected to our brand.
At this time, an even greater strictness is required and is subject to precise verification procedures.

We will add any further information provided by multiple regulatory sources and relevant institutions to enrich our “Special Protection” Program.

La protezione dei nostri ospiti è la priorità assoluta su cui oggi tutti noi di BWH riponiamo tutto il nostro massimo impegno.Guest protection is an absolute priority in which today, we at BWH are focusing our every effort.



Are you interested in reading more about it? Download the Cleaning and Sanitisation protocols, integral part of the Special Protection Program.



DOWNLOAD THE DOCUMENT




Below is the list of BWH hotels open or open soon.



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Location Hotel   Special Protection Book Now
Acireale (CT) Best Western Hotel Santa Caterina Aperto prenota
Arezzo Etrusco Arezzo Hotel, Sure Hotel Collection by Best Western Aperto prenota
Bergamo Best Western Hotel Cappello D'Oro Aperto prenota
Bergamo Medolago Best Western Hotel Solaf Aperto prenota
Bologna Best Western Plus Tower Hotel Bologna Aperto prenota
Cagliari Quartu S. Elena Best Western Hotel Residence Italia Aperto prenota
Cassino Best Western Hotel Rocca Aperto prenota
Catania Best Western Hotel Mediterraneo Aperto prenota
Como Albavilla Best Western Albavilla Hotel & Co Aperto prenota
Cosenza Rende Best Western Premier Villa Fabiano Palace Hotel Aperto prenota
Ferrara Best Western Palace Inn Hotel Aperto prenota
Florence Hotel De La Pace, Sure Hotel Collection by Best Western Aperto prenota
Genoa Grand Hotel Savoia Aperto prenota
Genoa Best Western Plus City Hotel Aperto prenota
Genoa Best Western Premier CHC Airport Aperto prenota
Gorizia Best Western Gorizia Palace Hotel Aperto prenota
Lecce Best Western Plus Leone di Messapia Hotel & Conference Aperto prenota
Lucca Best Western Grand Hotel Guinigi Aperto prenota
Macerata Best Western Hotel I Colli Aperto prenota
Milan Best Western Plus Hotel Galles Aperto prenota
Milano Linate Best Western Air Hotel Linate Aperto prenota
Modena Best Western Hotel Libertà Aperto prenota
Modena Campogalliano Best Western Hotel Modena District Aperto prenota
Naples Best Western JFK Hotel Aperto prenota
Naples Best Western Hotel Plaza Aperto prenota
Naples BW Signature Collection Hotel Paradiso Aperto prenota
Napoli Nola CIS Best Western Hotel Ferrari Aperto prenota
Nova Siri Matera Best Western Hotel Imperiale Aperto prenota
Palermo Best Western Ai Cavalieri Hotel Aperto prenota
Palinuro Costa del Cilento Best Western Hotel La Conchiglia Aperto prenota
Parma Best Western Plus Hotel Farnese Aperto prenota
Perugia Best Western Hotel Quattrotorri Perugia Aperto prenota
Piacenza Best Western Park Hotel Aperto prenota
Pordenone Best Western Plus Park Hotel Pordenone Aperto prenota
Rimini Best Western Maison B Hotel Aperto prenota
Rome Best Western Ars Hotel Aperto prenota
Rome Best Western Premier Hotel Royal Santina Aperto prenota
Rome Best Western Cinemusic Hotel Aperto prenota
Rome Best Western Plus Hotel Universo Aperto prenota
Rome Best Western Hotel Rivoli Aperto prenota
Rome Best Western Globus Hotel Aperto prenota
Rome Best Western Blu Hotel Roma Aperto prenota
Roma Fiumicino Best Western Hotel Rome Airport Aperto prenota
Rovigo Best Western Hotel Cristallo Aperto prenota
Sanremo Best Western Hotel Nazionale Aperto prenota
Santo Stefano al Mare Imperia Best Western Hotel Anthurium Aperto prenota
Turin Best Western Crystal Palace Hotel Aperto prenota
Turin Best Western Plus Executive Hotel and Suites Aperto prenota
Turin Best Western Plus Hotel Genova Aperto prenota
Turin Best Western Hotel Crimea Aperto prenota
Turin Best Western Hotel Luxor Aperto prenota
Turin Best Western Hotel Genio Aperto prenota
Torino San Francesco al Campo Best Western Plus Hotel Le Rondini Aperto prenota
Trento Best Western Hotel Adige Aperto prenota
Venezia Aeroporto Tessera Best Western Titian Inn Hotel Venice Airport Aperto prenota
Venezia Mestre Best Western Plus Quid Hotel Venice Mestre Aperto prenota
Venezia Mestre Best Western Plus Hotel Bologna Aperto prenota
Verona San Giovanni Lupatoto Best Western CTC Hotel Verona Aperto prenota
Vicenza Altavilla Vicentina Best Western Hotel Tre Torri Aperto prenota

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